Lake Yale and the COVID-19 pandemic

Dear group leader and guests:

At Lake Yale, we recognize that keeping everyone safe and healthy during this time is a joint effort with our guests. We are taking every precaution on our end to ensure that our staff and our guests are safe and healthy. Extra precautions are being taken in every guest service area to limit any possible chance of exposure. Here are just some of the precautions we are taking:

1. Extra cleaning and sanitizing above and beyond the exceptional service you already expect from Lake Yale.
2. Touch-free services in housekeeping.
3. Low-volume sanitization system in all guest rooms.

Here are some general guidelines we are asking of all our groups to help everyone stay safe and healthy:

TRUST

• Prior to arrival, please keep open communication with your group.
• Trust them to make the right decisions with the given information you have provided them.

VERIFY

• Verify with every individual that they do NOT have nor have been around anyone with COVID symptoms.

PROTECT

• Enforce how important it is to stay home if someone has symptoms or has been around someone who has. Remind them, there is always next year!
• Practice Safe Hand Washing Procedures
• Lastly, if someone does become ill, have policies in place to assist them while also protecting others and yourself.

Please err on the side of caution. Our goal is to keep everyone safe, even if that means seeing less people this year.